Privacy policy

Welcome to our e-commerce site (Shopcom), based in Tunisia. We are committed to protecting the privacy of your personal information. This Privacy Policy explains what information we collect, how we use it, and the measures we take to protect it.

  1. Information Collection

We collect different types of information for several reasons:

Personal Information: When registering, placing an order, or creating an account, we may collect personal information such as your name, address, phone number, email address, and payment information.

Browsing Information: We use cookies and similar technologies to track your activities on our site in order to personalize and improve your user experience.

Comments and Reviews: When you leave comments or reviews on our site, we collect the information you provide.

  1. Use of Information

The information collected is used to:

Process and manage your orders, payments, and deliveries.

Provide you with customer service and respond to your inquiries.

Improve our site and services by analyzing usage and customer feedback.

  1. Sharing of Information

We do not share your personal information with third parties, except in the following cases:

Service Providers: We may share your information with third-party service providers who assist us in operating our site, such as payment and delivery services.

Legal Obligations: We may be required to disclose your information if required by law or to respond to legal proceedings.

  1. Information Security

We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

  1. Your Rights

Under Tunisian data protection laws, you have the right to:

Access your personal information.

Request correction of your information if it is incorrect or outdated.

Request deletion of your information under certain circumstances.

Object to the use of your information for marketing purposes.

To exercise these rights, please contact us at contact@shopcom.tn.

  1. Cookies

We use cookies to enhance your experience on our site. You can configure your browser to refuse cookies, but this may affect the functionality of the site.

  1. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page.

  1. Contact

If you have any questions or concerns regarding our Privacy Policy, please contact us at:

Email: contact@shopcom.tn
Phone: 28 844 140

By using our site, you agree to the terms of this Privacy Policy.

This policy is drafted in accordance with the laws and regulations in force in Tunisia. Thank you for your trust and loyalty.